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Health Communication, Health Literacy, and e-Health

Improving health communication and utilizing health technologies are essential to promoting individual and population health. The Office of Disease Prevention and Health Promotion (ODPHP) has pulled together key tools, research and reports, and resources for public health and health communication professionals. Choose a topic area to get started.

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Discover best practices, research, and tools for improving health communication. Find health communication resources.

Health Literate Care Model

Many Americans struggle with understanding and acting on available health information. In order for health outcomes to improve, patients must be fully engaged in prevention, decision-making, and self-management. See how the Health Literate Care Model works to engage patients.

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Improving health literacy is critical for promoting health and is a priority for the Nation. HHS defines health literacy as the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. Learn more about health literacy.

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e-Health is the use of information and communication technologies to improve people’s health and health care. Health information technology (IT) is increasingly a key component of effective health communication and services. Learn more about e-Health.

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The goal of this Healthy People 2020 topic area is to use health communication strategies and health IT to improve population health outcomes and health care quality and to achieve health equity. Learn more about the Health Communication and Health IT topic area.

Featured Update Smiling nurse

The Health Literate Care Model: A New Approach to Improving Health Care

This new model integrates health literacy tools to help patients be more engaged in their health care. Read about the Health Literate Care Model.


This site is coordinated by the Office of Disease Prevention and Health Promotion, Office of the Assistant Secretary for Health, Office of the Secretary, U.S. Department of Health and Human Services.